Branch Manager
All Spaces
- Type
- - Full Time -
Sam Café is a product of urban life. A bustling city that does not stop for a moment. To stay ahead in this dynamic space, we are striving to move forward. We know the strength of our team and their unparalleled support. We are looking for dynamic and passionate people who create a unique environment for the coffee-based friendship experience. We have brought together a young team to make new and innovative experiences to create a new perspective on city life. Novel experiences in a safe environment that only happens with the presence of experts. People who are each our capital in Sam cafe. We have an exceptional group of coffee professionals, artists, writers, students, bakers, designers, and dreamers who happen to be the passionate and most talented people in the business.
We are looking for trusted and coffee-loving people to join us in the Sam cafe team. A person who is hospitable and takes respect, patience, and empathy seriously. Respect the values of the work and consider yourself a part of the team and its success. However, if you consider yourself a suitable person to accompany us, but you have not had the experience of working in a cafe, we are eager to teach and learn with you.
Responsibilities
- Managing the daily work of the cafe
- Manage and lead the team and create interaction between staff and guests
- Plan weekly and monthly work schedule of people
- Maintain quality lists
- Work closely with the kitchen, human resources, finance and support
- Ensure proper use of equipment
- Ensure that the cafe is clean and tidy
- Report problems to support
- Training employees in preparing drinks, preparing food and using coffee equipment properly
- Coordinate with the kitchen department and support for ordering accessories if necessary (such as ready cups, coffee, milk and other materials)
- Coordinating daily, weekly and monthly expenses and income with the Treasury
- Participate in the process of adding new items to the menu based on the customer's wishes
- Responding to the needs and concerns of individuals and developing positive relationships within the team
- Find new, creative and effective methods using existing organizational tools
- Strengthen individual and team success
Qualifications
- Work experience as a cafe manager
- Ability to communicate clearly and concisely, both orally and in writing
- Ability to work as a member of a team while fulfilling individual responsibilities
- Ability to identify priorities and meet deadlines
- Ability to solve the problem in the best possible way
- Ability to focus and work under pressure
- Maintain composure and professional behaviour in dealing with guests and team members
- Critical thinking and accepting constructive criticism
- Attention to detail and point of view
- Fluent in English
- Related field of study
- Ability to attend weekends and holidays
- Excellent communication and listening skills with the ability to manage and motivate the team
- Time management skills
- High social skills
- Additional certification (for example, in business or hospitality management) is a plus
- Practical experience with professional coffee machines or experience working as a barista is a plus
Experiences
- Work experience as a cafe manager.
Benefits
- Social security insurance from the first day of work
- Lunch/Snacks
- Snapp for Girls
- Coffee of the day/discount on the menu item
- Sport club for women and football for men